Describe what you want to track. We'll design the HubSpot custom properties — names, labels, types, dropdown options — and give you the API call ready to paste.
HubSpot ships with around 100 default contact properties (first name, lifecycle stage, etc.) but the moment you start syncing data from external systems — chatbot, billing, support — you need custom ones. Designing them well matters: a sloppy property design haunts your CRM forever.
rf_intent_score) so it's clear where the data came fromtype and fieldType to be compatible (e.g. enumerations need select or radio); we get this rightcontactinformation, so reps can find themEach generated property comes with the cURL command you'd run against the HubSpot API to create it. You can also just look at the property design and create them by hand in HubSpot's UI — the tool's value is the design, not the import.
If you're sending Replyflow data into them: connect HubSpot in Settings → Integrations and map our intent_score, topics, and next_step fields to the new properties.
Every chat is scored, tagged, and pushed into HubSpot with the transcript and a recommended next step. Status changes in HubSpot flow back. 500 free AI credits, no card.