How can we help?
The fastest way to get an answer is the chat bubble in the corner — it's Replyflow answering for itself, and if it can't help it brings in a person. The essentials are written up below.
Getting set up
Install the widget with one script tag — guides for WordPress, Shopify, Squarespace, Wix, Webflow and more.
What it knows
The assistant reads your public pages and answers only from them. Correct an answer once and it sticks.
Leads & bookings
How emails get captured mid-chat, what intent scores mean, and how calendar booking works.
Handing off to a human
When a visitor asks for a person, your team gets pinged and replies land right in the same chat.
Languages & voice
30 languages with auto-detect, a translated widget, and optional voice conversations.
Plans & billing
What a conversation is, what's in the free tier, and how the paid plans compare.
What the assistant knows
When you add your website, Replyflow reads your public pages — usually in about a minute — and answers visitors from that content only. If something isn't on your site, it says it isn't sure instead of guessing, and can offer to loop in your team.
You stay in control of the answers. In the dashboard, open any conversation and correct a reply — the corrected answer becomes the source of truth and overrides the page content next time. When your site changes, recrawl from the dashboard and the assistant picks up the new pages.
You can also teach it your voice: paste real support conversations in Settings → Widget and it learns your team's greetings and phrasing instead of sounding like a stock bot.
Leads & bookings
When a visitor shows buying interest, the assistant asks for an email naturally in the conversation and records it as a lead, with the transcript attached and an intent score so you know who's hot. Leads can sync to HubSpot automatically.
Connect a calendar — Cal.com, Calendly, Google Calendar or Outlook — and the assistant offers real open slots and books appointments during the chat, in the visitor's own timezone.
Handing off to a human
If a visitor asks for a person, or the assistant can't resolve something, it hands the conversation to you: your team gets notified (WhatsApp or the mobile app), and replies you type appear right inside the visitor's chat window. When you're done, the assistant takes back over.
Languages & voice
The assistant replies in the visitor's language — 30 supported, including languages typed in Latin letters — and the widget chrome itself is translated. You can pin a default language in Settings → Widget.
Voice is optional: visitors tap the mic, talk, and hear replies read aloud. It uses the same knowledge, tools and handoff as text chat, and every spoken turn shows up in your dashboard transcript.
Still stuck?
Open the chat bubble on this page and ask — if the assistant can't sort it out, ask for a human and we'll pick it up from there.