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Setup guides

Install the widget

One script tag, anywhere before </body>. Your exact snippet — with your real site id filled in — is in the dashboard under Settings → Widget, and at the end of onboarding, which can also email it to your developer.

<script
  src="https://api.replyflow.chat/widget.js"
  data-site="YOUR_SITE_ID">
</script>

WordPress

  1. In wp-admin, go to Appearance → Theme File Editor and open footer.php (or use a header/footer snippets plugin like WPCode).
  2. Paste the snippet just before the closing </body> tag and save.

Shopify

  1. In your admin, go to Online Store → Themes → ⋯ → Edit code.
  2. Open layout/theme.liquid, paste the snippet just before </body>, and save.

Squarespace

  1. Go to Settings → Advanced → Code Injection (Business plan or higher).
  2. Paste the snippet into the Footer box and save.

Wix

  1. Go to Settings → Custom Code (Premium plan with a connected domain).
  2. Add the snippet, set it to load on All pages, placed in Body — end, and apply.

Webflow

  1. Open Site Settings → Custom Code (paid site plan).
  2. Paste the snippet into the Footer Code box, save, and publish.

Framer

  1. Open Site Settings → General → Custom Code.
  2. Paste the snippet under “End of <body> tag” and publish.

Next.js / React

  1. Add the script once in your root layout (App Router: app/layout.tsx) with next/script, or index.html for plain React.
  2. Keep the data-site attribute exactly as shown in your dashboard.

Plain HTML

  1. Open the template that renders every page (or each page you want the widget on).
  2. Paste the snippet just before </body> and deploy.

Check it's working

Reload your site — the chat bubble appears in the bottom-right corner within a second or two. Send it a question about your own business: if it answers from your pages, you're live. The onboarding flow can also run an automatic install check against your URL.

Not showing up? Make sure the snippet is on the published site (not just a preview), that your platform allows custom code on your plan, and that the data-site value matches the one in your dashboard. Still stuck — ask the assistant in the corner of this page.